Warranty and Return Conditions

Warranty Terms

All products are under the warranty of the manufacturer unless otherwise stated. To validate the warranty conditions, please inspect the product upon delivery. Do not accept the delivery if you notice any damage, and make sure to create a report. Modifications made to the product, deformation of the product, or alteration of its original design are not covered under warranty.

Product Return Conditions

If the product purchased from our website turns out to be faulty, you must contact us through the online support section on our website within 7 days from the delivery date. Following this information, the faulty product will be replaced with a new one through the shipping company. If the product defect is due to customer usage or if the product has been used within the 7-day period, the product cannot be returned or exchanged. As for the conditions for product returns and exchanges, the practices specified by the Law No. 4077 on Consumer Protection are applied.