All users are deemed to have accepted that they have read and approved the sales contract at the time they complete their membership processes.
Sales Contract
This is the Sales Contract in the Virtual Environment between ************ and the Customer.
Article - 1
The subject of this contract includes the sale and delivery of the product, the characteristics and sales price of which are specified below, by the seller to the buyer, in accordance with the provisions of the Regulation on Distance Contracts of the Law No. 4077 on Consumer Protection.
Article - 2
SELLER INFORMATION
.....................................................................
Article - 3
BUYER INFORMATION
All members: All buyers who are members of ***************** Company's e-commerce store **************** (hereinafter referred to as the buyer or customer).
Article - 4
SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION:
The type, quantity, brand/model, color, quantity, sales price, and payment method of the Goods/Products or Services are as specified on the website and may vary without prior notice to the buyer.
Article - 5
GENERAL PROVISIONS
5.1 - The BUYER declares that they have read and understood all pre-information about the main characteristics of the product specified in Article 4, sales price, and payment method, and has given the necessary confirmation electronically.
5.2 - The product subject to the contract shall be delivered to the buyer or the person/institution at the address indicated within the period specified in the preliminary information, depending on the distance of the buyer's residence.
5.3 - If the product subject to the contract is to be delivered to a person or institution other than the buyer, the SELLER shall not be held responsible if the recipient does not accept the delivery.
5.4 - The SELLER is responsible for delivering the product subject to the contract in sound, complete, complying with the specified qualifications in the order, and together with warranty documents and usage manuals, if any.
5.5 - It is a condition that this contract is electronically approved and the sales price is paid by the buyer's preferred payment method for the delivery of the product subject to the contract. If for any reason the product price is not paid or canceled in the bank records, the SELLER shall be deemed relieved of the obligation to deliver the product.
5.6 - In case of unauthorized use of the buyer's credit card belonging to the buyer after the delivery of the product, due to reasons not caused by the buyer's fault, by unauthorized persons, the BUYER is obliged to send the product delivered to themselves or the person or institution designated in the sales contract to the SELLER within 3 business days. In such a case, shipping costs are borne by the buyer.
5.7 - If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary conditions such as adverse weather conditions preventing transportation, they are obliged to notify the buyer. In this case, the buyer may use one of their rights to cancel the order, replace the product with its equivalent, and/or postpone the delivery period until the obstructive condition is eliminated. If the buyer cancels the order, the SELLER makes efforts through the relevant bank for the cancellation of the buyer's credit card slip and the refund of the relevant amount to the buyer's account within 7 days, and the transaction is notified to the BUYER via e-mail. In such a case, the SELLER shall not be held responsible for delays caused by the relevant bank.
5.8 - If the product or products delivered to the persons and/or institutions designated by the BUYER and/or the BUYER are defective or faulty, the necessary repair or replacement process is carried out within the warranty terms. In such a case, the product or products are sent to the SELLER by the BUYER within 7 days from the date the BUYER received them, and the shipping costs are covered by the SELLER. If the 7-day period expires, the BUYER is obliged to take the product delivered to them to the relevant service.
5.9 - This contract becomes valid after being electronically approved by the buyer (after membership is completed) and sent to the address *************************.
Article - 6
RIGHT OF WITHDRAWAL:
The BUYER has the right to withdraw from the contract within seven (7) days following the delivery of the product to themselves or the person/institution at the address indicated. In order to exercise the right of withdrawal, it is mandatory to notify the SELLER by fax or e-mail within this period and the product must be unused and its packaging undamaged as per Article 7. In case of exercising this right, it is mandatory to return the original invoice of the sales and the cargo delivery receipt indicating that the product was sent to the SELLER within 7 days following the receipt of these documents. The SELLER makes efforts through the relevant bank for the refund of the product price to the BUYER's credit card account. The SELLER shall not be held responsible for delays caused by the bank regarding the refund of the product price. Value added tax and other legal obligations are not refunded in case the original sales invoice is not sent. The shipping cost of the returned product due to the right of withdrawal is borne by the BUYER. In addition, the right of withdrawal cannot be used for products that are inherently non-returnable, single-use products, copyable software and programs, perishable or expired products. The use of the right of withdrawal for all kinds of software and programs, DVDs, VCDs, CDs and cassettes, computer and stationery supplies (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products is subject to the condition that the product packaging has not been opened, damaged, and the product has not been used.
Article - 7
COMPETENT COURT:
In the application of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Commerce or CONSUMER COURTS at the place of residence of the BUYER or SELLER are authorized. In case the order is confirmed electronically, the BUYER is deemed to have accepted all the provisions of this contract.